Corridor
Support

Corridor is only for people who commute to work, so every member confirms where they work. Enter your company address (you@yourcompany.com) and type in the code we email you. Personal addresses like Gmail or Yahoo will not work. Your work email is never shown to anyone else.

Check your spam or junk folder, and that the address is spelled correctly. You can ask for a new code after a minute. Some company mail systems hold outside email for a while, so if it still has not arrived, ask your IT team or email us.

Every member confirms their work email every 60 days. It keeps Corridor to people who still work where they said they do. If you change jobs, confirm your new work email instead.

On the sign in screen, tap Forgot your password?. We email you a code, then you choose a new password in the app.

Set yourself as a driver in Account, then post tonight's ride: where you start, where you are going, when you leave (with a give or take), how many seats, and your car so riders can spot it. You can post one ride a night and edit it until you leave.

Set yourself as a rider in Account, choose where you get off, and pick a ride heading your way. You can hold one seat a night. Once you have a seat, the ride's chat opens so you can find each other.

A driver can ask each rider for a fuel contribution, shown in naira on the ride before you book. You pay the driver directly by bank transfer. Corridor never handles the money. Drivers add their bank details under Account → Bank details, and they are shown only to riders on that night's paid ride. A problem with a payment can be reported from the ride.

Phone numbers are blocked in chats, ride notes, car descriptions and names, so they never spread beyond the people you choose to give them to. Use the trip chat to coordinate the pickup.

No. If you allow location, your position shows as a dot on your own map, and that is all. It is never stored, sent to us, or shown to anyone else. Corridor works without it. See the privacy policy for details.

Check that notifications are turned on for Corridor in your phone's settings. Alerts cover things like a seat being taken, your ride leaving, or a ride being cancelled.

Open the ride and tap Report a problem. Choose what happened (unsafe driving, harassment or threats, inappropriate messages, did not show up, a problem with the fuel contribution, or something else) and add details if you want.

Reports come straight to the Corridor team along with a record of the ride. Nobody on the ride is told, and the person you report never learns who reported them. We can block a person, or a whole company, from Corridor.

A report is not an emergency service. If you are in danger, call 112 first, then report the ride when you are safe.

Open Account → Delete my account and confirm. If you have a ride posted or a seat booked tonight, cancel it or give it up first. This deletes your profile, rides, seats, messages, bank details and work email.

A private safety record of past rides and any reports are kept, as the privacy policy explains. Your login is kept too, because it can also sign you in to other Bluehydra apps. To remove the login as well, or if you can no longer open the app, email bluehydra001@gmail.com from the address on your account.

Yes, in Account. You cannot switch while you have a ride posted or a seat booked tonight, so cancel or give it up first.